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Inbound/Outbound Phone Agent

$15/hr Starting at $200

I build intelligent, automated AI phone agents that answer and place customer calls using advanced large language models (LLMs). These bots simulate real human conversations—handling inquiries, scheduling, support, and lead qualification—24/7 without needing a human call center.

Key Features:

  • Phone-Based LLM Agents: AI voice bots that respond naturally, understand intent, and interact with customers in real-time over the phone.
  • Web or Phone Integration: Deploy agents through Twilio, SignalWire, or your existing VoIP system.
  • Retrieval-Augmented Generation (RAG): Pulls accurate answers from your documents, websites, or database for context-aware conversations.
  • Multi-Agent Systems: Set up AI agents that collaborate to solve complex workflows (e.g. customer support, onboarding, or multi-step intake).
  • Workflow Automation: Automate repetitive tasks (like appointment booking or information capture) with LLM-powered logic.


Tech Stack & Capabilities

  • Python, FastAPI, LangChain, OpenAI/GPT-4, HuggingFace, Pinecone, FAISS

  • Integrations: Twilio, SignalWire, CRMs, Google Calendar, Stripe, Notion, Slack, etc.


What You’ll Get

  • Custom AI phone agent tailored to your business use case

  • Integration with your preferred telephony provider

  • Option to include web-based chat agents too

  • Secure, scalable, and production-ready deployment

  • Basic analytics/reporting setup (e.g. call summaries, usage metrics)


Ideal For:

  • Startups automating customer support

  • Businesses replacing basic IVR systems with smarter AI

  • SaaS tools adding voice-interaction capability

  • Founders building conversational workflows via phone


Starting at:

  • $200 for a basic voice agent prototype (Twilio-based)

  • Custom pricing for multi-agent workflows or integrations



Complete portfolio : - 
https://emeraldsoft.uk/ai_service.php


About

$15/hr Ongoing

Download Resume

I build intelligent, automated AI phone agents that answer and place customer calls using advanced large language models (LLMs). These bots simulate real human conversations—handling inquiries, scheduling, support, and lead qualification—24/7 without needing a human call center.

Key Features:

  • Phone-Based LLM Agents: AI voice bots that respond naturally, understand intent, and interact with customers in real-time over the phone.
  • Web or Phone Integration: Deploy agents through Twilio, SignalWire, or your existing VoIP system.
  • Retrieval-Augmented Generation (RAG): Pulls accurate answers from your documents, websites, or database for context-aware conversations.
  • Multi-Agent Systems: Set up AI agents that collaborate to solve complex workflows (e.g. customer support, onboarding, or multi-step intake).
  • Workflow Automation: Automate repetitive tasks (like appointment booking or information capture) with LLM-powered logic.


Tech Stack & Capabilities

  • Python, FastAPI, LangChain, OpenAI/GPT-4, HuggingFace, Pinecone, FAISS

  • Integrations: Twilio, SignalWire, CRMs, Google Calendar, Stripe, Notion, Slack, etc.


What You’ll Get

  • Custom AI phone agent tailored to your business use case

  • Integration with your preferred telephony provider

  • Option to include web-based chat agents too

  • Secure, scalable, and production-ready deployment

  • Basic analytics/reporting setup (e.g. call summaries, usage metrics)


Ideal For:

  • Startups automating customer support

  • Businesses replacing basic IVR systems with smarter AI

  • SaaS tools adding voice-interaction capability

  • Founders building conversational workflows via phone


Starting at:

  • $200 for a basic voice agent prototype (Twilio-based)

  • Custom pricing for multi-agent workflows or integrations



Complete portfolio : - 
https://emeraldsoft.uk/ai_service.php


Skills & Expertise

APIArtificial IntelligenceChatbotsCustomer ServiceJavaJavaScriptMicrosoft AzureProgrammingVoIP

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