I am a self-motivated and passionate technologist with key business and leadership skills that enable me to drive innovation and business change through embracing and delivering technology both in large business, small businesses and to the consumer. With over 20 years hands-on experience in support, design, implementation and troubleshooting of environments based on Microsoft technologies (with 9.5 of those years at Microsoft) with expertise in the messaging and collaboration space focusing on Microsoft Exchange. At Microsoft I worked as a technical support engineer, technical trainer and consultant and can help with the design, implementation, troubleshooting of environments based on Microsoft Exchange. I can also review any technical documentation, policies and procedures as well as taking a look at your disaster recovery strategy. I can also review any IT operational or support documentation and look at any IT issues that you are currently experiencing. I can work individually or as part of a team.