system support & Microsoft & data entry & open work Responsible for IT department on Solymar paradise hotel from Oct 2012 Until now Duties: - Maintenance of email and network security systems - Administering Network Workstations - Providing telephone and desktop support - Handling imaging for new purchased devices - Creating daily report for the IT-Manager - Installs, configures, and optimizes every operating systems - Provides technical support and advice to systems administrators & resolve problems. - Configuration of client’s equipment to connect to the Internet via modem/DSL Router (Dialup/DSL customers only). - Installs,configures,support,and advice Isa server 2006 - Installs,configures,support,and advice Kaspersky endpoint security - configures, support internet wireless - working on HMS. SOLUTION. Attendance. Systems. -working on Social Media Marketing Facebook, email marketing - Troubleshooter end user hardware and software issues - Performed installations, repairs, and anticipatory preservation on staff computers - Performed system upgrades as required for software and hardware related components - Performed light managerial duties on network servers - Monitored backup procedures and executed occasional recoveries to make sure that backup integrity is perfect - Assisted with contacting sellers and service providers of IT equipment and supplies for well-organized and efficient office operations