Seasoned IT support professional with over 15 years of experience in providing comprehensive technical assistance. Adept at resolving complex issues, implementing efficient systems, and ensuring optimal performance for diverse IT environments. Proven track record of delivering exceptional customer service and building strong client relationships. Additionally, possesses a solid understanding of SEO principles and techniques, with hands-on experience in optimizing websites for search engine visibility. Skilled in conducting keyword research, optimizing on-page content, and developing effective SEO strategies to drive organic traffic and improve online visibility. Committed to staying updated with the latest industry trends and continuously refining SEO practices to achieve outstanding results. Seeking a challenging role where I can leverage my extensive IT support expertise and SEO experience to contribute to the success of an organization.