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IT Service Desk Analyst/Supervisor

$15/hr Starting at $700

  • First and second-line technical support to clients.
  • Network Support (TCP/IP support, Cabling, installing, and configuring switching and routing hardware)
  • Hardware Support (PC Repairs)
  • Mobile Device Guru (Windows, Android, iOS)
  • Microsoft O365 technician (Word, Excel, PowerPoint, Exchange, SharePoint, other Office products)
  • Main contact on Support E-mail and Hotline
  • Windows Server Support
  • Active Directory Support
  • Provide Remote Support for Clients of a third party I.T Service Provider
  • Remote O365 Administration
  • Remote Active Directory Management
  • Remotely Provide users with sound I.T Advice and training
  • Remote Help Desk Software Administration

About

$15/hr Ongoing

Download Resume

  • First and second-line technical support to clients.
  • Network Support (TCP/IP support, Cabling, installing, and configuring switching and routing hardware)
  • Hardware Support (PC Repairs)
  • Mobile Device Guru (Windows, Android, iOS)
  • Microsoft O365 technician (Word, Excel, PowerPoint, Exchange, SharePoint, other Office products)
  • Main contact on Support E-mail and Hotline
  • Windows Server Support
  • Active Directory Support
  • Provide Remote Support for Clients of a third party I.T Service Provider
  • Remote O365 Administration
  • Remote Active Directory Management
  • Remotely Provide users with sound I.T Advice and training
  • Remote Help Desk Software Administration

Skills & Expertise

AnalyticsEmail ServicesHelp DeskInformation TechnologyMicrosoftMicrosoft Certified Professional (MCP)Microsoft PowerPointMicrosoft WordNetworking

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