I help businesses resolve IT problems, improve system reliability, and keep employees productive. My background includes more than 20 years of technology experience across technical support, network administration, enterprise systems, and IT leadership.
Services include:
• Microsoft 365 administration, mailbox troubleshooting, permissions, and email configuration.
• Windows Server, Active Directory, Entra ID, Group Policy, DNS, and DHCP administration.
• Network troubleshooting, Wi-Fi configuration, switches, firewalls, and VPN connectivity.
• Windows and Linux server configuration, maintenance, and troubleshooting.
• VMware virtualization and cloud infrastructure support.
• Backup and recovery planning, access controls, and security configuration.
• Computer, printer, and business application troubleshooting.
• PowerShell scripting and automation for repetitive administrative tasks.
I have worked with business environments where downtime affects warehouse operations, transportation, customer service, and daily productivity. That experience helps me prioritize the issue, investigate its cause, and explain the solution clearly.
You will work directly with me throughout the engagement. I provide clear communication, an agreed scope of work, and documentation of completed changes and recommended next steps.
Available for remote troubleshooting, individual projects, and ongoing support arrangements. Send a description of your issue, the systems involved, and your desired outcome so we can establish the appropriate scope and schedule.