Professional IT support and system administration including technical troubleshooting, network support, software setup, business system management, Microsoft Office support, and infrastructure assistance for businesses and remote teams. managing and supporting IT infrastructure with expertise in Amazon EC2 (AWS), Office 365 administration, and end-user IT support. Skilled in Microsoft Power Automate, Microsoft Forms, Ubuntu, help desk & desktop support, and IT hardware management. Diligent, adaptable, and customer-focused, with a strong ability to optimize business processes through technology and maintain a secure, efficient IT environment.