Looking for an expert to configure, optimize, or manage your Jira environment? You're in the right place.
I’m a Certified Atlassian Jira Professional with 7+ years of hands-on experience in setting up, customizing, and optimizing Jira for startups, enterprises, and international teams. From Service Management projects to advanced automations and reporting dashboards, I help businesses unlock the full potential of Jira.
🔹 What I Offer:
✅ Jira Service Management (JSM) Configuration– Set up helpdesk portals, SLAs, queues, request types, workflows, and automation.
✅ Jira Automation Rules– Smart automations like auto-assign, issue escalation, notifications, SLA breach alerts, and more.
✅ Custom Dashboards & Reports– Create interactive and insightful dashboards tailored for management, team leads, or project tracking.
✅ Agile Boards (Scrum/Kanban)– Set up Agile projects with epics, stories, sprints, filters, and permissions.
✅ Workflow & Permissions Setup– Design optimized workflows with transitions, validators, post functions, and customized schemes.
✅ Integration with Confluence & Other Tools– Seamless knowledge base, documentation, and collaboration setups.
✅ Ongoing Jira Maintenance & Support– Monthly health checks, permission audits, dashboard clean-ups, and performance optimization.
🌟 Why Work With Me?
🔹 Atlassian Certified Jira Admin
🔹 7+ Years of Experience Across IT, DevOps & Project Teams
🔹 Implemented Jira in Large Organizations (e.g. Tapal Industrial Plant, Avanceon)
🔹 Strong communication, documentation, and training support
🔹 100% Client Satisfaction & Long-term Relationship Focus
Let’s talk before starting the project to ensure the best fit for your requirements.I am responsive, detail-oriented, and committed to delivering exactly what your team needs.