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Administrative & Secretarial Customer Service & Account Management

Management

$50/hr Starting at $25

With 5+ years of experience across retail, IT, pharmaceutical advertising, and fintech, I provide expert management services tailored to diverse needs. My background includes:

  • Project Management: Successfully managing high-profile clients like Amazon and Johnson & Johnson, ensuring their objectives are met with precision.
  • Technical Account Management: Overseeing technical integrations and performance optimizations to enhance client satisfaction.
  • Stakeholder Management: Engaging key stakeholders to align goals and drive successful outcomes.
  • Customer Management: Delivering strategic support to elevate customer experiences and resolve issues effectively.
  • General Management: Providing strategic oversight and operational efficiency across various sectors.


My extensive experience with leading clients and industries positions me to deliver impactful and results-driven solutions for your business.

About

$50/hr Ongoing

Download Resume

With 5+ years of experience across retail, IT, pharmaceutical advertising, and fintech, I provide expert management services tailored to diverse needs. My background includes:

  • Project Management: Successfully managing high-profile clients like Amazon and Johnson & Johnson, ensuring their objectives are met with precision.
  • Technical Account Management: Overseeing technical integrations and performance optimizations to enhance client satisfaction.
  • Stakeholder Management: Engaging key stakeholders to align goals and drive successful outcomes.
  • Customer Management: Delivering strategic support to elevate customer experiences and resolve issues effectively.
  • General Management: Providing strategic oversight and operational efficiency across various sectors.


My extensive experience with leading clients and industries positions me to deliver impactful and results-driven solutions for your business.

Skills & Expertise

Account ManagementClient AdministrationClient ContactClient Issue ResolutionCustomer ServiceSalesforceZendesk

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