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Market Research and Customer service

Search quality is the perception in the mind of the consumer of the quality of the product prior to purchase through making a series of searches. Customer service is the process of ensuring customer satisfaction with a product or service. Therefore search quality relates more to products and services to both business to consumer (B2C) and business-to-business (B2B) services.

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Search quality is the perception in the mind of the consumer of the quality of the product prior to purchase through making a series of searches. Customer service is the process of ensuring customer satisfaction with a product or service. Therefore search quality relates more to products and services to both business to consumer (B2C) and business-to-business (B2B) services.

Skills & Expertise

Business Growth StrategiesClient AnalysisConsumer SurveysCustomer ResearchCustomer SatisfactionCustomer Satisfaction ResearchCustomer ServiceCustomer Service RepresentativesData CollectionDemographic AnalysisMarket ResearchMarketingProduct DevelopmentResearchSales AnalysisStatistical ConsultingStatisticsSurveysTelemarketing

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