I am dedicated, enthusiastic and a team player. I love challenges because it is what motivates me; with my 3 years of experience in delivering a professional service to my clients, I am proud to show it as a freelance Virtual Assistant. I worked in VXI Global Holdings before as a third party customer service provider for AT&T- Uverse, AT&T Wireless and Uber Technologies. I handled multiple tools and provide solutions for complex concern for Technical issues, Billings, Sales, and Retention. With my knowledge of navigating Zendesk, LiveOps, CRM, Softphones, hipchat, CSP, I can guarantee the best for my client and if there's something that's not included, I am very much willing to learn it towards the success of my client and I. I also have an experience working for non-voice jobs in Uber specially in providing customer serivce through email and chat. I also have experience in transcription and data encoding.