T E C H N I C A L S K I L L S

➢ Windows Server:

• End to End process including ordering for hardware installation, configuration and decommission of the servers.

• Good experience in Installing, Configuring, analysis, maintenance and troubleshooting Active Directory servers.

• Bitlocker Management using MBAM

• Knowledge of AD Groups, OU, File and folder permissions, DNS, DHCP and group management & policy Managing User Active Directory with permission strategy.

• Knowledge of using WDS and WSUS server and patches management.

➢ Database:

• Database manage, backup & restore with different tools like SQL Server, MySql, SQLYog etc.

➢ Bio Matric Devices:

• Knowledge of ZKTeco and Matrix Biometric devices with Time Attendance System, Data Backup and restore, Door Access control and permissions

➢ Network Printer:

• Good experience in installing Network Printer with user based authentication, Email bases Scanning system.

➢ Mail Services: (Google Apps and Office 365/Exchange)

• Email Migration form one mail server to another

• Administration and manage accounts with group and forwarders functions.

• Troubleshooting connectivity and migration related issues.

• Experience in Barracuda Mail Archiving tool

➢ Wireless System through Access Point:

• Installing and managing Access Points to cover office premises with end to end security, bandwidth limitation

• Set permissions, user restriction by mac id through controller

➢ ManageEngine Service Desk

• Having hands-on experience in Manage Engine Service Desk IT Service Desk Software.

• Hands-on experience in upgrading Service Desk 9.1 to Service Desk 10.5 and restoring all the data including tickets, templates, basic settings, roles, policies, AD Users by syncing LDAP.

➢ Single Sign On Configuration with OKTA

• Configuration of SSO with various protocols like SAML, OAuth2.0, OpenID Connect.

• Sync Active Directory users with OKTA through AD Connector and providing provisioning to multiple users and multiple applications.