I have conducted maintenance, support and reporting assignments, participated in small projects of investigation and development of new support options in the last companies that I have been worked. During my career I was certified by Comptia as an A+ Hardware / Software technician and by Dell as laser printers specialist providing assistance following the general standards. Also in other positions I got the knowledge of account maintenance of specific clients; getting at the same time the incomes and results required by the contractor; focused in the customer service importance for the collection of assets, providing the best customer assistance that could be possible. Actually I'm working as a Mainframe/AS400 Security analyst in one of the most famous companies in the world. Growing professionally in multiple aspects reason why I consider that I could be an asset in your project due my experience in multiple areas. You can find a copy of my Resume in my Portfolio.