An enthusiastic network engineer with the necessary drive and determination needed to resolve complex networking issues and with ITIL aware, extensive experience of performing diagnostics and resolving a network problem via telephone, e-mail and one to one. Possessing effective organizational skills and excellent working knowledge of networking technologies and having a commitment to keep up to date with the latest developments. Having a proven track record of successfully finding the root causes of problems, resolving them or forwarding suggestions for improvements. A problem solver who enjoys a challenge and can work well under pressure and who possesses strong customer service skills, good communication skills and attention to detail. Looking for a new and challenging network engineer position, one which will allow me to develop my experience and potential.