I am a Network Engineer at 5E and I have some technical certifications from Cisco and Microsoft including CCNA,CCNP R & S, and Microsoft 2012
I also have experience in VMware, Citrix.
An enthusiastic network engineer with the necessary drive and determination needed to resolve complex networking issues and with ITIL aware, extensive experience of performing diagnostics and resolving a network problem via telephone, e-mail and one to one. Possessing effective organizational skills and excellent working knowledge of networking technologies and having a commitment to keep up to date with the latest developments
Work Terms
? Enthusiastic and able to interact with clients and personnel at all levels
? Good Communications skills, oral and written.
? Working knowledge of major networking components & hardware components
? Ability to explain technical issues clearly too non-technical colleagues.
? Good problem-solving skills along with the ability to maintain calm under pressure.
? Knowledge of ITIL incident, problem & change management.
? Able to prioritize in a complex, fast-paced environment
? Excellent telephone manner and customer service skills
? Ability to work shifts and weekends - occasional overtime / overnight
? Extensive knowledge of Microsoft based operating systems, including (WS 2012),Windows 7 and VMware
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