10 years of network troubleshooting, dispatch, setup. I am willing to do customer service as well. Mostly Cisco and I have the most experience with configuring CMTS and other routers with BGP, OSPF, and even RIP. I am an expert on diagnosing where issues exists and finding out how to fix them. If it is pushing updates or files to modems or using SNMP to push a value it will be done.