More than 20 years of combined experience in systems analysis and development, database auditing, acting as manager, coordinator, analyst and developer; Manage projects and offer solutions for computerized environments, provide technical support and user training, establish standards, develop technical documentation, research computer technology, guide support areas, activate third-party support, install and configure software and hardware, dimension requirements and functionality systems, define physical implementation alternatives, specify the system architecture; More than 10 years of experience in training development, motivation and team building / leadership, general and technical project management, negotiation and mediation focused on the IT area;