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Administrative & Secretarial Customer Service & Account Management

Non-Voice Customer Support & Review

$20/hr Starting at $2K


I manage and respond to customer queries and reviews, ensuring fast, professional communication while flagging critical issues.

  • Respond to customer emails, chats or reviews

  • Draft professional responses for negative reviews

  • Tag and escalate critical complaints

  • Maintain response templates for consistency

  • Non-Voice Customer Support & Review Response Specialist


About

$20/hr Ongoing

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I manage and respond to customer queries and reviews, ensuring fast, professional communication while flagging critical issues.

  • Respond to customer emails, chats or reviews

  • Draft professional responses for negative reviews

  • Tag and escalate critical complaints

  • Maintain response templates for consistency

  • Non-Voice Customer Support & Review Response Specialist

Skills & Expertise

Client AdministrationClient AssessmentClient ContactClient Issue ResolutionCommunication SkillsCorrespondence ManagementCustomer ServiceFreshdeskZendesk

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