I am a sharp, critically minded and well-spoken professional with years of experience in "jack-of-all trades" roles. Here is a list of roles I have served in the past along with their main tasks: 1. Administrative Assistant: Managing C-Level executive's calendar, booking meetings and travel, processing expense reports, setting up meetings, troubleshooting minor IT issues. 2. Program Assistant: Providing email/phone-based customer service and policy advisement, running Excel-based financial reports using VLookup and pivot tables, writing and editing employee training materials for financial database, reconciling delinquent business credit card accounts. 3. Operations Analyst: Providing phone-based IT customer support for various web platforms, processing large batches of data service requests, advising on program features and policy, running query-based reports from large databases and advising to upper management.