Omnichannel is a cross-channel business model that companies use to increase customer experience. The approach has verticals in healthcare, government, financial services, retail, and telecommunications industries, including channels such as physical locations, FAQ webpages, social media, live web chats, mobile applications, and telephone communication.
At Moptra, we offer omnichannel B2C and B2B ecommerce solutions that not just help in reducing the cost of doing business, but also help in improving customer engagement. Our cutting-edge ecommerce services and solutions are specifically customized to cater to your all your omnichannel and ecommerce related requirements.
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