ONLINE CONSULTANT : I have the ability to work with many different types of customers in a friendly, relaxed way. I have a great communication skills for explaining complex or foreign information to customers, or presenting a multitude of options that they must be able to easily understand and digest before making a decision. VIRTUAL ASSISTANT:Respond to emails and phone calls Schedule meetings Book travel and accommodations Manage a contact list Prepare customer spreadsheets and keep online records Organize managers’ calendars Perform market research Create presentations, as assigned Address employees administrative queries Provide customer service as first point of contact