Outsourced customer support from Live2Support provides your customers with a reliable channel of communication interchange through value added service delivery on two platforms: When you outsource your customer support functions such as live chat and email to Live2Support, you are allowing us to handle all your chats on your website. You can also ask us to manage your entire email-based customer support. These two service channels constitute a significant portion of your customer service channel. Outsourcing allows you to focus on your core business while we provide your customers with professionally managed support services round the clock. Our customer service outsourcing model is based on a tried and tested platform in which our chat operators and email reps address the needs of your customers on a priority basis while building trust and engagement.