My purpose is to create joy in people's lives. My twin passions are translation and customer support — with a very soft spot for words. I have 5 years of translation experience, both at agencies and as an in-house translator, and 3 years of customer support (Helpscout, email, phone) experience. I've also worked as a localization manager and UX designer/writer for 2 years. Looking forward to hearing how I can help you!