I provide professional Process Analyst and Operations support to help businesses improve efficiency and streamline workflows.
My services include end-to-end process mapping, SOP documentation, workflow optimization, KPI reporting, and automation using Google Sheets, Excel, and basic scripting.
I have experience working with cross-functional teams to analyze existing processes, identify bottlenecks, and design practical solutions for operational improvement.
I can assist with:
* Process documentation & SOP creation
* Reporting dashboards & data analysis
* Google Sheets automation (formulas, Apps Script)
* CRM data management & cleanup
* Operations support & business analysis
My approach is to understand business requirements, document processes clearly, and provide structured operational support. I focus on reliability, communication, and consistency in delivery.