I offer end-to-end Product Management and Business Analysis services with expertise in CRM systems, workflow automation, and IoT integrations. With over 5 years of experience, I help businesses streamline operations, improve customer experience, and drive digital transformation. I specialize in product roadmapping, requirements gathering, cross-functional coordination, and agile project execution. My differentiator lies in combining strategic thinking with hands-on delivery — from ideation to launch — across SaaS, fintech-style tools, and smart device platforms. I bring deep experience in Salesforce, LeadSquared, and in-house CRM solutions, along with chatbot and IVR automation. I’m a strong communicator and collaborator who ensures stakeholder alignment and on-time, high-impact delivery.