Business Analyst & Product Manager | CRM, Workflow Automation, IoT
I offer end-to-end Product Management and Business Analysis services with expertise in CRM systems, workflow automation, and IoT integrations. With over 5 years of experience, I help businesses streamline operations, improve customer experience, and drive digital transformation. I specialize in product roadmapping, requirements gathering, cross-functional coordination, and agile project execution. My differentiator lies in combining strategic thinking with hands-on delivery — from ideation to launch — across SaaS, fintech-style tools, and smart device platforms. I bring deep experience in Salesforce, LeadSquared, and in-house CRM solutions, along with chatbot and IVR automation. I’m a strong communicator and collaborator who ensures stakeholder alignment and on-time, high-impact delivery.
Work Terms
Availability: Open to both short-term and long-term projects. Flexible hours depending on project needs.
Communication: Available via Guru, email, Zoom/Google Meet, and WhatsApp for regular updates and meetings.
Work Schedule: Prefer IST (India Standard Time) but can adjust based on client time zones.
Payment Terms: Milestone-based or hourly as per mutual agreement. Invoices to be raised through Guru.
Revisions & Support: I offer timely revisions and post-delivery support to ensure client satisfaction.
Confidentiality: All client data and project details are treated with strict confidentiality and professionalism.
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