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Administrative & Secretarial Customer Service & Account Management

Professional Virtual Assistance.

$5/hr Starting at $25

Thank you for checking out my profile.Here is a quick overview of my skills and strengths.I am a well organized,efficient,positive,competent and self motivated individual.My key objective is to learn quickly and to reach personal and proffessional standards by seeking additional responsibilities.My goal is to exceed the expectation of my employer.I have worked in the Customer Service industry for over two years as a representative in companies such as Samasource - Kenya and Upwork.I recently did an online service training on Customer Care through Alison website hence improved my skills and knowledge on Customer Service.I am a result - driven individual with aspiring progressive career.I possess a great desire and drive into work that I venture into.I am a self - Starter,with excellent communication,time management and interpersonal skills hence does not require any supervision.I excel at managing tasks in fast - paced enviroments accurately and even delivering exceptional services.I am familiar with several types of proprietary software and I am able to learn new programs and procedures quickly.With my excellent core skills and extensive working experience in Customer service,I am confident that I am the ideal candidate and it would be a great opportunity for me to further grow both proffessionally and at persional level.

About

$5/hr Ongoing

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Thank you for checking out my profile.Here is a quick overview of my skills and strengths.I am a well organized,efficient,positive,competent and self motivated individual.My key objective is to learn quickly and to reach personal and proffessional standards by seeking additional responsibilities.My goal is to exceed the expectation of my employer.I have worked in the Customer Service industry for over two years as a representative in companies such as Samasource - Kenya and Upwork.I recently did an online service training on Customer Care through Alison website hence improved my skills and knowledge on Customer Service.I am a result - driven individual with aspiring progressive career.I possess a great desire and drive into work that I venture into.I am a self - Starter,with excellent communication,time management and interpersonal skills hence does not require any supervision.I excel at managing tasks in fast - paced enviroments accurately and even delivering exceptional services.I am familiar with several types of proprietary software and I am able to learn new programs and procedures quickly.With my excellent core skills and extensive working experience in Customer service,I am confident that I am the ideal candidate and it would be a great opportunity for me to further grow both proffessionally and at persional level.

Skills & Expertise

Account ManagementClient AdministrationClient AssessmentClient ContactClient Issue ResolutionClient OrientationCorrespondence ManagementCustomer ServiceFreshdeskMicrosoft ExcelOntraportOrder ProcessingPhone SupportTelephone SupportVirtual Reality (VR)Zendesk

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