• Monitor and maintain office equipment • Maintain various data management systems • Calendar management and scheduling • Residential real estate and title industry • Alpha/numeric data entry • Preparation and presentation of expense reports • QuickBooks online account management • Mailing and tracking of marketing products • Expert level 10 key data entry 90% accuracy • Liaison between corporation entities • Resolution of customer inquiries and requests • Proven ability to complete projects independently • Answer phones, screen and direct calls • Create proposals and presentations • Administrative and clerical support • Cost/budget management • Client relations using phone, email and social media platforms • Processing of accounts payable and receivable • Ability to perform tasks under pressure to meet deadlines • Strong initiative • Excellent written and verbal communication skills • Time and priority management • Customer service oriented • Quick to learn new software and systems • Self-motivated and resourceful • Issues resolution skills • Attention to detail and accuracy • Multi-tasking My experience comes from 11 years working remotely with companies in many different fields on various projects including virtual assistant, data entry/research, marketing research, internet research, and specialized projects containing vital sensitive information. Also, I have many years of customer service experience both virtually and in person, with my focus towards customer service, issues resolution, correspondence, and relationship building. Being a part time supervisor for Hallmark Cards, I maintain ongoing working relationships between our merchandisers, management and clientele of Walmart, Walgreens, Kroger, Barnes & Noble, Staples and United States Postal Services.