start a quality project plan for health care institute 

to insure :

• Effective : providing evidence-based healthcare services to those who need them;
• Safe   : avoiding harm to people for whom the care is intended; and
• People-centred : providing care that responds to individual preferences, needs and values.

To realize the benefits of quality health care, health services must be:

• Timely: reducing waiting times and sometimes harmful delays;
• Equitable : providing care that does not vary in quality on account of gender, ethnicity, geographic location, and socio-economic status;
• Integrated : providing care that makes available the full range of health services throughout the life course;
• Efficient : maximizing the benefit of available resources and avoiding waste.