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Programming & Development

Remote Help Desk Technical Support

$35/hr Starting at $150

With over 12 years of experience in IT, Contact Centers, Remote Technical Support, and Data Analysis, we offer perfect mix of services to streamline your business's Help Desk needs. We can, from start till execution: - Suggest, Install, and Maintain Help Desk portals - Provide 1st, 2nd, and 3rd Level Technical Support, covering: - Windows, Networking, and VPN - Excel, Data Analysis, Data Engineering - Cloud based applications - Support in Native US English

About

$35/hr Ongoing

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With over 12 years of experience in IT, Contact Centers, Remote Technical Support, and Data Analysis, we offer perfect mix of services to streamline your business's Help Desk needs. We can, from start till execution: - Suggest, Install, and Maintain Help Desk portals - Provide 1st, 2nd, and 3rd Level Technical Support, covering: - Windows, Networking, and VPN - Excel, Data Analysis, Data Engineering - Cloud based applications - Support in Native US English

Skills & Expertise

AnalysisCloud BasedData AnalysisEngineeringEnglish LanguageExcelHelpdeskNetworkingRemote Computer RepairTechnical SupportTicketing SoftwareVpnWindows

30 Reviews

  • quinn 29 says,

    The work Josh performed was exceptional. I've worked with Josh on other projects and will continue to use him going forward. His knowledge and expertise is second to his dedication to getting the job done right. Quinn S.

    for Klipfolio Dashboards on Jan 18, 2021

  • quinn 29 says,

    Josh has done an outstanding job not just on the design and development but helping me understand better ways to achieve what i'm looking for that i had not thought of. Q.Smith

    for Klipfolio Dashboards on Jul 31, 2020

  • Andrew 1170 says,

    Josh was great to work with and he offered many areas of expertise to complete the tasks needed. I will definitely be keeping him in mind for future projects. He was easy to work with and very transparent.

    for Develop a Sales Dashboard on Excel on Mar 27, 2020

  • Gavin 34 says,

    Josh was great - my project was completely custom to our business model. Love it.

    for google sheets dashboard on Dec 04, 2017

  • Dieter 5 says,

    Since sveral weeks I work with Josh on my companies reporting (financial and performance reporting) . He is an absolute expert and is able to understand my very industry-specific request very fastly and tarnsform them into great reports and dashboards. A lot of inputs and ideas how everything can be imoproved came from him. His reaction time is impressive as well as his ability to solve also technical problems in my local IT setup to ensure a smooth run of the Power BI system. Will surely continue my work with Josh.

    for Power BI Reporting on Aug 05, 2017

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