Hello and thank you for taking the time to read my profile I have 7 years of experience in customer service(including chat, over the phone and face to face, effective, and agile in customer service and sales. I am able to help with regular customer support and technical support. I feel comfortable interacting with other people in different economic, social and cultural levels. I started as a representative back in 2011, I was promoted to team leader, after that as a supervisor, always making new friends and providing excellent support. I stay in a constant search for enrichment as a person governed by human values. The lessons learned as a human being have made of me a person with excellent interpersonal skills, applying my knowledge in context, pretending to be an agent of change, generating growth and development in the company where I am allowed to act. I am familiar with CRM, Oracle, Touchcommerce, Microsoft Word, Microsoft Power point, Salesforce, Oracle, payment systems and information security. I am a reliable and hard working individual who has several years of experience giving professional, efficient and high-quality service to various call center companies. I am skilled in communicating with clients over phone and email. I am very energetic, organized, goal oriented, dedicated, kind and a fast learner.