Marketing - Proficient with social media marketing, trade marketing, lead generation strategy, market research, creative briefs, email blasts, blogging. and customer retention strategy. Sales - Compiling and running data analytics, creating Power Point presentations, developing sales processes, managing sales data (forecasts, KPIs, pipelines), graphing and mapping. customer success/retention programs, Salesforce and Zoho administration and user experience expert. Expert level Microsoft skills. data entry, accounting, collections, and customer service.