I can conduct design thinking workshops for identifying your new service offerings or re-defining the current value prepositions by using globally accepted frameworks for your customer segments and channel partners. Once that is done I can further design processes that help in delivering those services to the customer segments. Here is what we can achieve form this exercise 1. Great Customer – Service fitment 2. Deeper customer insights 3. Business Process Blueprints for service delivery 4. Ease of Digitization of processes. 5. Stakeholder Visibility