Service Provider agrees to provide Client with priority service on the products registered only in the Terms of the Remote Monitoring and Management Agreement. This service provides priority response me that includes the following:
o Management and Verification of data back up.
o Custom Near line Disaster Recovery Plan with storage encrypted end to end.
o Secured Backup and Storage on and off site of client location, which will be established after an audit and further discussion with the client takes place.
o Quarterly test virtualization of data completed at offsite location.
o Contract does not include any applicable annual subscription or license fees.