Development of large and complex software.

Let's give an example on the CPM system: (Why is it needed)? 

You sell something, for example, you have 100 salespeople, they have a large number of tables, intercom means are messengers, calls in one place, SMS in another place, sales analytics are usually practically unavailable for collection. Because of this, basic information is skipped, the buyer's account is recorded in the form of tables, comments about the process of working with buyers are assigned by sellers at their own discretion, without consistency, which then even sellers themselves do not understand, they forget to call buyers in turn, they also forget about buyers and stop working with them and do not lead them to a deal. Workday progress reports are not provided by sellers every day, making it difficult to determine utility throughout the day, financial accounting and accounting are difficult to understand. And all the other problems that complicate the work of the company and prevent the company from growing rapidly. Decision:

- Solution: 1. Leave everything as it is and let everything be in this format: "Such a business follows from various holes with problems, like a sieve." 

- Solution 2. Hire an assistant / manager to take on some of the burden. 

- Solution 3. For example, implement a CPM system that concentrates everything in one place, sorts customers into categories, automatically displays a reminder of customers who need to call, creates complete information on how to work with a customer (when they called, who called, saved audio recording the call what goods and services the client wants to receive now and in the future, CPM, even after 5 years or 5 minutes, will issue a notification that the client is ready to accept these services or goods, send informational SMS messages to clients and at the end of the day - statistics for each salesperson and their performance, as well as performance statistics for all 100 salespeople), which are automatically generated without human intervention