Need professionally written SOPs, work instructions, or ISO 9001 / QMS documentation that actually passes audit? You've found a specialist with real-world quality management experience — not just theoretical knowledge.
I write clear, audit-ready quality documentation built on ISO 9001 principles, drawing from years of operational experience implementing QMS in maritime, vocational training, and business operations environments.
WHAT I WRITE:
- Standard Operating Procedures (SOPs): End-to-end procedures with proper structure, flow, responsibilities, and revision control
- Work Instructions: Step-by-step task-level documents linked to parent SOPs
- Quality Manuals: ISO 9001-aligned manuals covering scope, policy, process interactions, and clause-by-clause coverage
- Process Maps & Flowcharts: Visual process documentation in Word, Visio-style, or PDF format
- Forms & Records Templates: Inspection forms, checklists, log sheets, audit trails
- Document Control SOP: Foundational SOP governing how all documents are created, reviewed, approved, and retired
- Internal Audit Checklists: Clause-by-clause audit forms aligned with ISO 9001:2015
- Training Materials: SOP rollout decks, induction handbooks, competency matrices
WHAT I DO NOT HANDLE:
- ISO certification audit itself (the certification body's role — I prepare you FOR audit)
- Industry-specific certifications outside ISO 9001 (e.g., AS9100, ISO 13485)
- Legal compliance documents requiring legal counsel sign-off
WHY MY DOCUMENTATION STANDS OUT:
- Real QMS implementation experience, not template-recycling. I understand how SOPs function on the floor and during audits.
- Clean document structure: numbered clauses, revision history, approval blocks, cross-references — everything an auditor expects
- Bilingual capability (English + Indonesian) for multinational operations or Indonesian-market subsidiaries
- AMSA Marine Engineer Class 3 NCV credential (Australia, 2017) proves international technical documentation standards
- 30+ years across maritime engineering, vocational training, insurance, and business operations
- Currently Director of a maritime vocational training agency and Head of Marketing at a crew deployment company
MY PROCESS:
1. Discovery brief to understand your scope, industry, and audit timeline
2. Document control SOP first (if not yet established) — this is the foundation
3. SOPs drafted with proper structure (purpose, scope, responsibilities, procedure, references, revision history)
4. Internal review and your feedback round (one revision included free)
5. Final delivery in editable .docx format with PDF version
WHAT YOU GET:
Professionally formatted documents ready for review, approval, and audit. Editable .docx + PDF copy. Numbering, version control, and approval blocks already structured. Free minor revisions included.
Send me your scope (industry, number of SOPs, audit timeline) — I'll respond with a clear quote and timeline within 12 hours.