High-performing Team Leader with 15 years of experience in ITES (LPO-KPO) and Office Administration. Dependable Operations Leader bringing management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills. A sense of urgency, commitment and focus on the right priorities to develop solutions in a timely fashion. An effective communicator with technical, reasoning and analytical skills