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SURPLUS Recovery Expert

$10/hr Starting at $700

I do Surplus Claims for foreclosed properties due to delinquent tax sales and mortgages (FL, CA, VA, and MD states). I also, do State Fund claims, and below are the tasks that I can help you with:


•Prepare Limited Liability Company documents, Operating agreements, and Company SOP.


•Locate the APN of each property with the given address or legal description


• Researching to find contact information for the agency responsible for tax foreclosure excess funds/overages per county


• Contacting the agency via email and/or phone to request overages lists, verify the claim redemption period and process, and obtain appropriate claim forms for a specific county


• Documenting all contact, process, and form information per county in our company repository

• Sorting and filtering lists based on specific criteria


• Skiptracing lists to find contact information for owners (ie. phone numbers, email addresses, social media accounts, mailing addresses, etc)


• Updating tasks assigned in CRM


• Documenting processes to help analyze what works and doesn’t work for continued optimization


• Operations support and follow-ups with the team


• Organising schedule and calendar


• Project Management


• Sales and marketing assistance


• Client support-related tasks


• Data entry and other Ad hoc tasks as needed


• Excellent verbal and written communication skills


• Experienced in office management systems and procedures and project management apps


• Exceptional time management skills and ability to multi-task and prioritize work


• Strong organizational and planning skills


• Have a dedicated workspace/home office set-up


APPS AND TOOLS that I have used:


  • Social Media – Buffer, Hootsuite, RecurPost,
  • Tailwind, Later, Facebook, Pinterest, Twitter,
  • Instagram
  • Cloud Storage – Google Drive, Dropbox
  • Office Productivity Software – Microsoft
  • Teams, Microsoft Powerpoint, Google Docs,
  • Google Sheets
  • Websites – WordPress
  • Website Theme – Divi
  • Skip Tracing – Clear, iDiCore,
  • BeenVerified, LeadPages, TruePeopleSearch
  • Newsletter Software – MailChimp
  • Project Management – Asana, Basecamp,
  • Trello, Monday.com, Slack
  • Email – Gmail, Outlook
  • Password Sharing – LastPass


SKILLS & PROFICIENCIES

  • Schedule appointments (business and
  • personal)
  • Following up with clients/customers (email,
  • phone and SMS)
  • Put together emails and contracts
  • Research and planning
  • Internet research
  • Update projects
  • Create weekly reports
  • Clear phone, Email, and Live Chat
  • Communication
  • Situation Evaluation and Attentiveness
  • Empathy Ability
  • Persuasion Skills
  • Time Management and Flexibility
  • Supervisory Skill


Yes, if you're looking for someone that can get your life easier,


I’m your Surplus Claim Expert and I come from a place of HELP.


Let me share my skills and experiences.


Please send me a message or book a call for a FREE audit.

About

$10/hr Ongoing

Download Resume

I do Surplus Claims for foreclosed properties due to delinquent tax sales and mortgages (FL, CA, VA, and MD states). I also, do State Fund claims, and below are the tasks that I can help you with:


•Prepare Limited Liability Company documents, Operating agreements, and Company SOP.


•Locate the APN of each property with the given address or legal description


• Researching to find contact information for the agency responsible for tax foreclosure excess funds/overages per county


• Contacting the agency via email and/or phone to request overages lists, verify the claim redemption period and process, and obtain appropriate claim forms for a specific county


• Documenting all contact, process, and form information per county in our company repository

• Sorting and filtering lists based on specific criteria


• Skiptracing lists to find contact information for owners (ie. phone numbers, email addresses, social media accounts, mailing addresses, etc)


• Updating tasks assigned in CRM


• Documenting processes to help analyze what works and doesn’t work for continued optimization


• Operations support and follow-ups with the team


• Organising schedule and calendar


• Project Management


• Sales and marketing assistance


• Client support-related tasks


• Data entry and other Ad hoc tasks as needed


• Excellent verbal and written communication skills


• Experienced in office management systems and procedures and project management apps


• Exceptional time management skills and ability to multi-task and prioritize work


• Strong organizational and planning skills


• Have a dedicated workspace/home office set-up


APPS AND TOOLS that I have used:


  • Social Media – Buffer, Hootsuite, RecurPost,
  • Tailwind, Later, Facebook, Pinterest, Twitter,
  • Instagram
  • Cloud Storage – Google Drive, Dropbox
  • Office Productivity Software – Microsoft
  • Teams, Microsoft Powerpoint, Google Docs,
  • Google Sheets
  • Websites – WordPress
  • Website Theme – Divi
  • Skip Tracing – Clear, iDiCore,
  • BeenVerified, LeadPages, TruePeopleSearch
  • Newsletter Software – MailChimp
  • Project Management – Asana, Basecamp,
  • Trello, Monday.com, Slack
  • Email – Gmail, Outlook
  • Password Sharing – LastPass


SKILLS & PROFICIENCIES

  • Schedule appointments (business and
  • personal)
  • Following up with clients/customers (email,
  • phone and SMS)
  • Put together emails and contracts
  • Research and planning
  • Internet research
  • Update projects
  • Create weekly reports
  • Clear phone, Email, and Live Chat
  • Communication
  • Situation Evaluation and Attentiveness
  • Empathy Ability
  • Persuasion Skills
  • Time Management and Flexibility
  • Supervisory Skill


Yes, if you're looking for someone that can get your life easier,


I’m your Surplus Claim Expert and I come from a place of HELP.


Let me share my skills and experiences.


Please send me a message or book a call for a FREE audit.

Skills & Expertise

Appointment SettingClient AssessmentClient ContactClient OrientationCRMCustomer Experience ManagementCustomer RetentionCustomer SatisfactionCustomer Service ManagementCustomer Service TrainingData EntryData ManagementEmail ServicesManagementMarketingMicrosoftRelationship MarketingResearchSalesSocial CRMZendeskZoho

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