I am a multi-skilled ICT expert with good all-round soft skills and technical expertise. I am very capable with a proven ability to ensure the smooth running of ICT systems and to provide IT services that will improve the efficiency and performance of a company. I possess superior interpersonal communication and analytical skills. Additional, am a quick learner with enthusiasm to work excellently embracing team work spirit. Moreover, I have In-depth knowledge with different Operating system platforms. I have 5+ years of experience in customer service industry where I have worked for different niches; mainly with ERPs, ecommerce and software/technical support. I started off as Oracle Functional Consultant in Telecommunication Company in Kenya. My main responsibility was to help users understand the operation of Oracle ERP. Later I moved to another company in Oil Industry as Technical Oracle Consultant. Later moved on to ecommerce industry as execute customer care and I also offered 1 and 2 Tier Technical Support. My core responsibility included phone support both tier 1 and tier 2 for the Mobile Application based. Moreover, I am a professional Data Entry, I am expert to find any individual's contact Info i.e. email address and phone number. I can ensure my precision level up to the overall standard. I generally keep up the best quality in every one of my works and offer need to the Client's fulfillment. Please below are some of skills set; Data Entry, Web Research, Internet Research, LinkedIn, Data Mining, Collect Company Information, Google Spreadsheet, Email and Phone number collection specialist, Video Uploading, PDF File to Microsoft Excel, Microsoft Word Specialist, Advanced on MS Office and Google docs. If you put trust in me with your business venture, I will make sure that our joint partnership to reach a successful outcome is accomplished.