troubleshooting POS System, Quickbooks Program, Receipt Printer, Label Printer, Scanners, Registers, SPC, PED, Cash drawers, Microsoft Surface Pro, Aava Inari (DOM), Back Office PC, DTE and Symphony. • Outstanding analytical, problem-solving, and troubleshooting ability. • Troubleshooting PC’s, laptops and Printer devices. • Maintaining a log of all problems detected and system backups. • Responsible for supporting: Windows XP/Vista/Windows 7/Windows 8/ Windows 8.1/ Windows 10 and Mac Operating PC’s, laptops. • Problem solving products, Anti-Virus products, Ethernet, wireless router.