ICT professional with 3+ years of experience in IT as Technical Support Engineer, System Administrator and Customer Service Specialist. Proven experience in providing IT solutions and troubleshooting issues of the system. Highly eloquent communication skills with good customer service skills. Would like to extend my expertise in the area of Technical support, network, Cyber security and customer service. Along with that my former roles include teaching and research as well. I am good at research, content writing and surveys, CV writing etc.