As a seasoned Technical Writer and Documentation Expert with a strong foundation in software engineering, I bring over 20 years of experience translating complex technical systems into clear, accessible documentation for technical and non-technical audiences.
My unique blend of hands-on development experience and writing expertise allows me to create user manuals, system documentation, SOPs, technical training guides, and audit reports with precision and clarity. I have authored documentation for enterprise applications, federal systems, learning management platforms, and cybersecurity environments. My background includes legacy systems (COBOL, SAS, JCL), full-stack LAMP development, and modern frameworks such as Laravel, React, and Node.js.
Clients value my ability to:
Document APIs, database schemas, workflows, and system architectures
Create compliance-focused materials (e.g., Medicare/Medicaid audits, HIPAA-sensitive systems)
Collaborate with SMEs, developers, and QA teams to ensure technical accuracy
Deliver concise and user-friendly manuals, process flows, and quick-start guides
Write secure code documentation and software usage protocols
Provide training materials and mentor junior developers
I have worked with federal agencies, private companies, and startups in sectors including healthcare, education, finance, logistics, and cybersecurity. Past roles have included leading documentation efforts for CMS Medicare fraud detection systems, LMS data integrations for the FBI, and API development at Sol-Ark.
I am a U.S. citizen, a past holder of Public Trust clearance, and CompTIA Security+ certified. I also bring strong communication skills as a Toastmasters club president and award-winning evaluator.
Whether you're building a new system or modernizing legacy infrastructure, I can ensure your documentation is complete, compliant, and comprehensible.
Let’s work together to turn your technical complexity into clarity.