I help small businesses, nonprofits, and medium-sized companies stay organized and run smoothly. With several years of experience in virtual assistance, IT support, administrative work, and Japanese/English translation, I have helped clients across different industries manage day-to-day operations, streamline workflows, and handle technical issues efficiently. I am comfortable managing emails, scheduling, document preparation, data entry, and customer support, as well as troubleshooting software and IT systems. My goal is to make clients’ work easier, save time, and allow them to focus on growing their business.
Strengths & Skills:
Virtual Assistance: Scheduling, data entry, customer support
IT Support: Troubleshooting, software setup, system maintenance, technical guidance
Japanese/English Translation: Accurate translation and localization
Administrative and Document Support: Document preparation, formatting, reporting, workflow optimization
Communication: Clear, professional, and timely responses
Highlights & Accomplishments:
Successfully assisted clients ranging from small businesses and nonprofits to medium-sized enterprises in managing day-to-day operations, IT support, and administrative tasks.
Provided accurate Japanese/English translation and localization for documents and communications while maintaining cultural context.
Streamlined administrative workflows by implementing organizational systems that improved efficiency and productivity.
Supported IT troubleshooting, software setup, and technical guidance, helping clients resolve issues quickly.
Delivered reliable virtual assistance including scheduling, data entry, customer support, and document preparation, formatting, and management.
Education and Certifications:
Bachelor of Chemistry, Josai University – Strong analytical skills and experience creating reports and presentations
Certified Mental Health First Aider – Skilled in providing support with effective communication
Community Health Worker – Experienced working with a wide range of people in community settings
Platform Partnerships:
Google Partner – Expertise in Workspace and Google tools
Microsoft Partner – Skilled in higher education tools, digital instructor tools, and certifications
Monday.com Developer – Experienced in CRM systems and project solutions
Shopify Partner – Knowledgeable in e-commerce setup and system development
Apple Music Developer – Experience supporting music system development
Salesforce Developer – Skilled in CRM systems and solutions