Provides remote administrative and operational support to businesses and professionals, including scheduling appointments, managing emails, organizing files, conducting online research, and preparing documents. Skilled in using productivity tools, maintaining confidentiality, and delivering tasks on time to ensure smooth day-to-day operations. Handles customer inquiries, complaints, and requests through phone, email, or chat to ensure customer satisfaction and loyalty. Resolves issues efficiently, provides accurate product or service information, and maintains a professional and friendly demeanor while representing the company’s brand and values.