I have 15 years of experience in all business, management and administrative capacity. I am extremely proficient in all Microsoft Office Programs, and am also very familiar with the internet and all its applications. I have skills in appointment setting, taking and making calls and managing emails on behalf of employer. I am very hands-on and can handle any tasks required. I have successfully completed projects involving the set-up and maintenance of CRM, email marketing, research and content creation. I prioritize effective communication to make sure I understand your objectives and your ideal outcome. I am proficient in English, French and German, and I have worked with many clients across the United States, United Kingdom, Germany and France. I look forward to working with you!