Responding to emails and phone calls appropriately Scheduling meetings Booking travel accommodations Manage a contact list Prepare customer spreadsheets and keep online records Organize managers’ calendars Perform market research Create presentations, as assigned Address employees administrative queries Provide customer service as the first point of contact Proven experience as a Virtual Assistant or relevant role Familiarity with current technologies, like desktop sharing, cloud services, and VoIP Experience with word-processing software and spreadsheets (e.g. MS Office) Knowledge of online calendars and scheduling (e.g. Google Calendar) Excellent phone, email, and instant messaging communication skills Excellent time management skills