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Administrative & Secretarial Customer Service & Account Management

Virtual Assistant, Customer Service Expe

$8/hr Starting at $25

Hardworking, patient, can work with minimum supervision, easily adapts to the environment, and works with different kinds of people. Has a strong drive for excellence, professionalism, continuous learning, and growth. - I have 3 years of work experience as a customer service representative for Amazon UK and Blue Cross and Blue Shield of North Carolina. -Creating Facebook Ads -Gathering images -Campaign Creator - Handling State and out of state claims - Communicated directly with doctor's via telephone -Worked closely with the pharmacist and used medication input software to safely accurately dispense medication. - Ensured HIPAA compliance - We use Service first and Facets for checking benefits and claims of members, DocRequest, VM ware. - Can provide assistance filling out UB04 and CMS1500 - Has knowledge in medical place of service and bill type codes

About

$8/hr Ongoing

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Hardworking, patient, can work with minimum supervision, easily adapts to the environment, and works with different kinds of people. Has a strong drive for excellence, professionalism, continuous learning, and growth. - I have 3 years of work experience as a customer service representative for Amazon UK and Blue Cross and Blue Shield of North Carolina. -Creating Facebook Ads -Gathering images -Campaign Creator - Handling State and out of state claims - Communicated directly with doctor's via telephone -Worked closely with the pharmacist and used medication input software to safely accurately dispense medication. - Ensured HIPAA compliance - We use Service first and Facets for checking benefits and claims of members, DocRequest, VM ware. - Can provide assistance filling out UB04 and CMS1500 - Has knowledge in medical place of service and bill type codes

Skills & Expertise

Administrative AssistantClient AdministrationClient AssessmentClient ContactCustomer ServiceOrder ProcessingPatient EducationPhone SupportSalesforceVirtual AssistantsVirtual Reality (VR)

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