Hi, I'm Lilian – your go-to Virtual Assistant for reliable, stress-free support!
Are you overwhelmed with admin tasks, customer messages, or data that needs organizing? Let me take those off your plate. With a solid background in customer service, administrative support, and data entry, I help busy professionals and business owners stay organized, responsive, and focused on growth.
Here’s what I bring to your team:
1. Friendly and professional customer service (chat, email & calls)
2. Fast, accurate data entry and spreadsheet management (Excel, Google Sheets)
3. Calendar & inbox management to keep your day on track
4. Online research, document organization, and transcription
5. CRM updates, order processing & basic e-commerce tasks
Tools & Platforms I’m skilled in:
1. Google Workspace (Docs, Sheets, Calendar, Gmail)
2. Microsoft Office (Word, Excel, Outlook)
3. Trello & Asana (task/project management)
4. Canva (designs for social media or simple branding)
5. Zendesk & Freshdesk (customer service platforms)
6. WhatsApp Business & Telegram
7. Airtable & Notion
8. Slack & Zoom
9. Shopify, WooCommerce (basic e-commerce support)
I’m tech-savvy, quick to learn new tools, and always stay calm under pressure. Past clients say I’m reliable, detail-oriented, and a great communicator, and I make it my mission to deliver work that exceeds expectations.
Whether you need a long-term assistant or short-term support, I’m ready to help you save time and get more done. Let’s talk about
how I can support your business today!