a. Email management - personal and business emails, email marketing, customer service/support emailing b. Encoding or data entry - excel file data entry, spreadsheets data entry, inventory, leads, legal information, business information, research information, etc. c. Bookkeeping - managing Quickbooks, Wave Accounting, Xero, Freshbooks, etc., invoicing, charging clients, processing online orders, collating business reports d. Social Media - maintaining business and personal accounts, marketing via social media, Facebook, Instagram, LinkedIn, Tweeter, etc. e. E-commerce/online business management - Amazon, Shopify, Big Commerce, etc. Handle and manage inventory, reports, advertising, order processing, etc. f. Basic graphics - logo, emailers, headers, flyers g. Customer service/support - chat support, email support, general customer service tasks h. General administrative tasks - typing, file management and sorting, handling schedules and appointments, ticket purchasing, booking and travel arrangements i. Transcription - general, medical and legal j. Writing and editing - web content, email content, blogs, articles, newsletters