I've been with BPO industry for almost 5 years for US and Canadian accounts (phone, email and chat). I'm also a Flex Supervisor, which required me to handle 15 agents, and send report directly to the clients while taking phone calls and email queries (depends on business needs). Main reason why I want to work from home is my 3 kids, I want to look after them, while earning money. For additional information, feel free to contact me at mermanaloto@yahoo.com or (+63) 936 403 2424 Skype: mermanaloto0993@gmail.com